We help thousands of people every month Our Annual Report for 2016/17 proudly announces the numbers behind our success. Over 12,500 people contacted us with an enquiry related to a disability or health condition and two thirds asked about more than one topic. 17,000 people visited our website and many more see our pages on Facebook, Twitter and LinkedIn. We supported over 2,000 disabled individuals to directly employ their own carers. We are providing support to many disabled people who wish to work. We provided direct payment services on behalf of 1,342 individual employers who manage their own care, and operated 778 holding accounts for those requiring additional support. In Luton we provide a holistic service and this included support in recruiting 71 Personal Assistants to provide care, cover and accessing training.